Luredolls Shipping Protection

Your Order, Our Duty — 100% Free

At Luredolls, we don’t just promise protection — we deliver it.
That’s why every order includes our in-house Shipping Protection at no extra cost, covering loss, damage, or delivery errors in transit.
Because your trust deserves real peace of mind.

What’s Covered?

If your order is lost, damaged, or misdelivered, our protection includes compensation or a replacement for:

1. Lost Shipments

Domestic: not delivered within 30 days
International: not delivered within 60 days
“Delivered” but not received? We’ll help with valid proof.

2. Damaged Packages

Items arriving damaged are eligible for replacement or a full refund.

3. Courier Misdelivery

Covered if the courier delivers to the wrong address due to their error.

4. Unforeseen Events

Includes severe weather, natural disasters, or transport accidents. Each case is reviewed individually.

We make shipping safe, so you don’t have to worry.

How to File a Claim

1.Contact us via email at support@Luredolls.com or live chat on our website.

2. Share your order number, describe what happened, and provide any relevant proof.

3. Submit within deadlines:

  3.1 Lost orders: within 90 days of purchase

  3.2 “Delivered” but not received: within 7 days of delivery

  3.3 Damaged items: within 7 days of arrival

  3.4 Courier errors: as soon as possible

Please remember:

1. Verify your shipping address before checkout.

2. Inspect your package upon delivery and notify us promptly if there’s an issue.

Why choose our protection?

1. Full coverage for loss, damage, and delivery errors

2. Fast, fair claims handled in-house

3. No extra cost — included with every order

4. Extra reassurance for international shipments

Your order. Fully protected.

Shop with confidence — we’ve got you covered.

Need help?
Email support@Luredolls.com or chat with us online.